For the past week, every time I try to access my billing area or Business Portfolio, I'm asked to verify my account...

Fri, 06 Jun 2025 13:11:48 +0000

For the past week, every time I try to access my billing area or Business Portfolio, I'm asked to verify my account—nothing new there. But now it's only offering verification via my business phone number. It says a text was sent, but I never receive anything, and there's no longer an option to verify by email.

I contacted support, and they said it’s a known issue affecting others and that they're working on it (though I’m skeptical).

Has anyone found a workaround? I currently can't access billing or make changes to my Business Portfolio.

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For the past week, every time I try to access my billing area or Business Portfolio, I'm asked to verify my account...