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by Marketing Guru (7.3k points)

When you connect the Meta Pixel for Wordpress App, should the Conversion API automatically connect as it's not showing the green line. We can only see the 'Browser' integration showing against the events.

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by Marketing Guru (6.7k points)

No, the Meta Pixel for WordPress plugin (by default) does not automatically enable Conversion API (CAPI). That’s why you’re only seeing the “Browser” channel active, and not the green line for “Server” (CAPI) in Events Manager.

Browser-only tracking can miss events due to browser restrictions, ad blockers, or privacy rules.

CAPI (server-side) is crucial for improved tracking accuracy, especially after iOS 14 updates.

How to Fix It:
Option 1: Use a Plugin That Supports CAPI

Use one of these:

  • PixelYourSite (Pro version) – Easy setup for both Pixel + CAPI
  • Meta Pixel for WordPress (official plugin) – Now supports CAPI via setup wizard (make sure it's updated)
  • WooCommerce Facebook for Meta – If you're using WooCommerce, this plugin includes both Pixel + CAPI setup.
  • After setup, go to Events Manager → Diagnostics and check if you see the "Server" method lighting up.


Option 2: Manual CAPI Setup via Meta Events Manager

  • Go to Events Manager → Add Events → From a Partner Platform → WordPress
  • Walk through the advanced setup to connect both Pixel and CAPI using the Access Token
  • This step requires server access or working with your developer
  • After setup, wait a few hours and then verify CAPI is working by checking the “Event Match Quality” and the green “Server” signal under your event name in Events Manager.
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