Yes, unfortunately, you’re not alone—this is a known issue many advertisers have faced, especially with new Meta Business Suite accounts. When Meta flags a new business for policy concerns (even mistakenly), it can lock you out of critical assets like ad accounts and pages, and progress can be painfully slow despite open tickets or appeals.
- New accounts are often flagged by Meta’s automated systems if they detect unusual behavior, missing verification, or mismatched page ownership history.
- Even small issues (like business verification not completing or Page ownership being unclear) can trigger full account restrictions.
- In some cases, it’s due to a backlog in Meta’s review process, and human support doesn’t always have override rights.
Potential Workarounds (Tested by Other Advertisers):
1) Use an Existing Verified Business Manager
If you have another verified and clean Business Manager, try creating the ad account there and running campaigns through it using the same assets (if still shareable).
2) Assign Access from a Clean Account (if possible)
If your page is still accessible by another profile or Business Manager, try managing the page or ads from there until the restriction is lifted.
3) Re-request Business Verification
Go to Business Settings → Security Center and check if “Start Verification” or “Resubmit Documents” appears. Even if it's verified, resubmitting sometimes resets the appeal flow.
4) Escalate via Meta Chat or Business Concierge
If you’re getting calls from Meta but no progress, request escalation or a formal policy team review. Ask directly:
“Can you confirm if this account is in a permanent restricted state or if it’s under manual review?”
5) Create a Fresh BM with a Different Admin Profile (as a last resort)
Some advertisers create a new Business Manager with a different verified profile and migrate assets over time (only if Meta refuses to unlock the old one).