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by Marketing Guru (7.9k points)
Lots of Link clicks and ATCs but no Sales?

I am running a sales campaign for this client for a few days and we spent almost 80$ on the campaign and got 278 link clicks, 23 ATCs but no sales.

I was thinking that there might be a problem with checkout but we didnt find a problem.

Does anyone know how to fix this?

1 Answer

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by Marketing Guru (8.1k points)

When you’re getting link clicks and Add to Carts but no purchases, it usually means there’s a breakdown between intent and final commitment. Since you’ve ruled out technical checkout issues, it’s time to look at behavioral and funnel-related factors.

1) Offer Strength & Price Resistance

 Users may love the product but drop off when they see pricing, unexpected shipping fees, or lack of urgency.

 → Try testing limited-time offers, free shipping, or bundle discounts.

2) Mobile Experience Issues

 Most traffic likely comes from mobile. If checkout is slow, unresponsive, or hard to complete, that kills conversions.

 → Run the funnel on different devices and browsers. Use tools like PageSpeed Insights or Hotjar to spot friction.

3) Lack of Trust Builders

 If there are no reviews, return policy, or secure checkout badges, even warm users might hesitate.

 → Add trust signals: testimonials, clear refund policies, and payment security icons near the CTA.

4) Misaligned Audience or Ad Promise

 The ad might attract curiosity clicks, but the landing page might not match the expectation.

 → Make sure the product page clearly delivers on the ad's message and value proposition.

5) Missing Recovery Tactics

 With 23 ATCs, you should be running retargeting ads or abandoned cart emails to recover those users.

 → Set up Meta retargeting campaigns and cart recovery emails via your email platform.

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