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by Marketing Guru (7.3k points)

Has there been an update? When I usually hover over the leads it opens a box that gives me a breakdown of other conversion events like appointments scheduled, purchases etc. However, all 30 accounts i manage, this has stopped working in the last 24 hours. Has facebook removed this feature or is it something wrong my side? 

1 Answer

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by Marketing Guru (8.1k points)

Yes, you're not the only one noticing this — Meta and other platforms occasionally update their UI, and features like hover tooltips or breakdown previews can disappear temporarily or be moved.

Here’s what might be happening:

  • It could be a UI update or test rollout, where Meta is tweaking how breakdowns appear.

  • Sometimes hover insights are delayed to load or require clicking instead.

  • If you’re using Ads Manager columns you customized, try switching to a default preset like “Performance and Engagement” — this often restores lost tooltips.

Also, try clearing your cache or using another browser just to rule out a local glitch.

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