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by Marketing Guru (8.1k points)

We decided move forward and create a new Business Manager. The problem is that we're not to able to transfer it because of this reason, "the business account didn't comply with our Advertising Policies or other standards."

Did Facebook silently restrict the Facebook Business Page too? Was creating another Facebook Business Page your next best bet?

1 Answer

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by Marketing Guru (8.3k points)

It sounds like your original Facebook Business Manager or Business Page may have been flagged or restricted due to a policy violation—either from ads previously run, page behavior, or account activity.

Possible Reasons for Restriction

  1. Ad policy violations (like misleading content, prohibited products, or non-compliant landing pages)
  2. Repeated disapprovals or poor feedback scores
  3. Suspicious payment activity or login behavior
  4. Linked account issues (e.g., another connected ad account or person with a flagged history)

Has the Business Page Been Restricted Too?

Yes, it’s possible Facebook also flagged your Business Page silently. If:

- You can’t use it to run ads

- It doesn’t allow adding a new ad account

- Or it shows low Page quality or a warning in Business Manager

Then the page may be shadow-banned or under review, even if not officially restricted.

Options to Move Forward

Appeal the restriction using the Facebook Business Help Center: https://www.facebook.com/business/help

Create a new Business Page and Business Manager, but:

  1. Use different payment methods
  2. Don’t use the same domain initially
  3. Avoid connecting restricted assets
  4. Start with light activity (not aggressive campaigns)
  5. Use a verified Business Manager if available in your agency or partner network.
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