If you’re getting plenty of clicks but few conversions, it usually means people are interested… but something is holding them back from completing the purchase.
So, should you offer a bigger discount or adjust creative frequency?
It depends—but here’s how to break it down:
First, ask: Why didn’t they buy?
Was the price the sticking point?
→ A bigger discount or value-based offer (e.g., free shipping, bonus item) could help.
Have they seen your ad too many times?
→ Check frequency metrics in Ads Manager. If your frequency is creeping above 4–5 and your CTR is dropping, you may be oversaturating. In that case, try new creatives, new copy angles, or a more spaced-out delivery.
Was the landing experience smooth?
→ Make sure your page is fast, mobile-friendly, and the cart process is friction-free.
Pro tip: Test both in small batches
Run an A/B test:
Ad A: Same creative, but with a stronger offer (e.g., 15% off vs 10%)
Ad B: Same offer, but new creative or headline and lower frequency cap
Watch which one moves the needle.
Bottom line:
If you’re getting clicks, that’s a win—but now it’s about finding the right nudge to close the sale. A slightly better offer can help, but don’t overlook creative fatigue. Sometimes, even a new image or line of copy is enough to revive conversions. Try both—you’ll learn fast what your audience really responds to.