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by Ad Innovator (11.3k points)

I've split my PMax campaigns by category, and after 3-4 weeks, I'm seeing some concerning performance issues:

  • My new 'Luxury Gifts' PMax is spending, but its ROAS is lower than expected.

  • My new 'Personalized Gifts' PMax is barely spending its budget.

  • My original 'All Products' PMax's overall ROAS has dipped more than I anticipated.

What are the first three key areas I should investigate or adjust for each of these three PMax campaigns?

1 Answer

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by Marketing Guru (7.9k points)

This is the cleaner, more controlled method of what you have asked,

Before You Start (Important Preparation):

  1. Define Your Categories: Be crystal clear on which specific products/SKUs belong to which new category-specific PMax campaign. Use your Google Merchant Center feed attributes like product_type, google_product_category, or even custom_labels (if you've set them up for segmentation) to define these groups.

  2. Budget Allocation: Decide how much budget you want to dedicate to each new category PMax.

  3. ROAS Targets: Think about if each category truly needs a different Target ROAS. This is one of the main reasons to split.

  4. Conversion Volume Check: Ensure each new category PMax campaign will likely get at least 15-20 conversions per month to enable its Smart Bidding (tROAS) to learn effectively. If a category is too small, it might be better to keep it grouped with others or manage it via Asset Groups in a larger PMax.

Step-by-Step "Whole Category Split"

Step 1: Create Your New, Category-Specific PMax Campaigns

  1. Go to Google Ads: In your Google Ads account, click on "Campaigns" in the left-hand menu, then the blue plus button (+ New Campaign).

  2. Choose Your Goal: Select "Sales" (or "Leads" if that's more appropriate).

  3. Select Conversion Goals: Make sure the conversion actions relevant to sales (e.g., "Purchases") are selected for this new campaign.

  4. Choose Campaign Type: Select "Performance Max."

  5. Select Merchant Center & Country: Link your Merchant Center account and select the correct country feed (e.g., Australia).

  6. Name Your Campaign Clearly: Give it a descriptive name, like "PMax - [Category Name] - AU" (e.g., "PMax - Luxury Gifts - AU").

  7. Set Budget & Bidding: Set your daily budget and choose your bidding strategy (e.g., "Maximize Conversion Value" with your specific tROAS target for this category).

  8. Targeting (Location & Language): Set your location (e.g., Australia) and language.

  9. Crucial: Define Product Groups for THIS Category:

    • Go to "Listing groups" within your new PMax campaign's setup.

    • Click "Add subdivision" or the pencil icon next to "All products".

    • Subdivide by the attribute that defines your category (e.g., "Product type," "Google product category," or a "Custom label").

    • Select ONLY the products/SKUs belonging to this specific category. Ensure only these products are included. All other product groups should be excluded or not selected here.

  10. Build Out Asset Groups: Create compelling Asset Groups for this category. Include high-quality images, videos, headlines, descriptions, and strong Audience Signals tailored specifically to this category's target audience.

Repeat Step 1 for each major category you want to split out into its own PMax campaign.

Step 2: EXCLUDE These Categories from Your Original "All Products" PMax Campaign

This is the most critical step to prevent overlap and competition!

  1. Go to Your Original PMax Campaign: In your Google Ads account, navigate to your existing "all products" PMax campaign.

  2. Go to "Listing groups": Within this campaign, find the "Listing groups" section (it's usually under "Asset Groups" or directly visible).

  3. Identify and EXCLUDE the Migrated Categories:

    • You'll likely see "All products" subdivided, or a single "All products" group.

    • You need to exclude the product groups that correspond to the categories you just moved into their own new PMax campaigns.

    • For example, if you moved "Luxury Gifts" to a new PMax, find the "Luxury Gifts" product group in your old PMax's listing groups and set its status to "Excluded."

    • Ensure no product is actively targeted by more than one PMax campaign. This is the golden rule.

Step 3: Monitor and Optimize

  1. Expect Learning Phases: Both your new category PMax campaigns and your original PMax (now running with a reduced product set) will enter a learning phase. Expect some fluctuations in performance for the first 2-4 weeks.

  2. Monitor Closely: Keep a very close eye on performance:

    • New PMax Campaigns: Are they spending their budget? Are they hitting their tROAS targets? Are the conversions coming in?

    • Original PMax Campaign: How is its ROAS and volume doing with the reduced product set?

  3. Adjust as Needed: Be ready to fine-tune budgets, tROAS targets, and asset groups based on early performance data.

This structured approach ensures you gain the control you're looking for without creating messy internal competition. Good luck!

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