Here are some that I personally use,
Template 1: Basic Vacation Auto Reply
Thank you for contacting us. We are currently on vacation and will be unavailable until [Return Date]. Please expect a delay in our responses. We appreciate your understanding and will get back to you as soon as possible after we return.
Template 2: Vacation with Order Info
Hello, and thank you for your message. Our store is currently on vacation until [Return Date]. Orders will still be processed, but responses to inquiries may be delayed. If you have questions about your order status, please check your order details in your Amazon account. We appreciate your patience.
Template 3: Customer Service Temporary Delay
Thank you for reaching out. Our customer service team is away on vacation and will return on [Return Date]. We will respond to all messages promptly after this date. For urgent order concerns, please refer to your Amazon order page for the latest updates.
Amazon requires that communication be professional, non-promotional, and focused on customer service without soliciting reviews or external contacts. These templates keep the message clear, neutral, and compliant.
You can customize the [Return Date] field and adjust the tone to suit your brand voice while adhering to these guidelines.